Privacy policy

How Rammedir Up handles personal information.

This policy explains what data we collect, how we use it, and the choices available to you. We aim to keep the language clear and transparent.

Information we collect

We collect details you choose to share such as your name, email address, and delivery preferences. We also gather limited technical data like browser type and device settings.

Contact details

Provided when you email us or request a bundle recommendation.

Order context

Delivery address and routine preferences shared for fulfilment.

Site usage

Anonymous analytics that help improve the site experience.

How we use your data

Service fulfilment

We use your information to provide the products or consultations you request.

Customer support

We respond to questions and follow up on service requests.

Improvement

We review anonymous trends to improve product selection and guidance.

Data storage and retention

We store data securely in the UK and retain it only as long as required for service delivery or legal obligations.

Customer correspondence is held for up to three years. Transaction records are retained for seven years to meet financial reporting requirements.

Your choices

You can request access, corrections, or deletion of your personal information by contacting our team. We respond within 30 days.

Access

Receive a copy of the information we hold.

Correction

Update inaccurate information.

Deletion

Request removal when no longer required.